Privacy Policy

Last updated: October 21, 2026

This policy explains how your personal data is collected, used and protected when you visit the aurumgalerie.com website (the "Site"), place an order or contact us. Your personal data is processed in accordance with Personal Data Protection Law No. 6698 ("KVKK"). Information about the data controller and how to submit applications is on the Privacy Notice (KVKK) page.

Information we collect

  • When you place an order: first name, last name, email address, phone number, delivery and billing address, order contents
  • During payment: payment result and transaction information. Your card details are processed by payment service providers.
  • When you write to us: information you share through the contact form or by email
  • When you use the Site: IP address, browser and device information, usage information collected through cookies

How we use the information

  • To receive your order, complete payment, deliver it and handle your return or withdrawal requests
  • To send transactional emails such as order confirmation and shipment tracking information
  • To respond to your questions and requests
  • To fulfill our legal obligations, such as invoicing and record keeping
  • To keep the Site secure and improve it
  • If you give permission, to send you news and promotional emails

Sharing

Your information is shared only to the extent necessary for the purposes above with shipping companies, payment service providers, Shopify, our e-commerce platform provider, analytics and advertising service providers with your explicit consent, and authorized public authorities where legally required. Because the servers of Shopify and some service providers are located abroad, your data may be transferred abroad in accordance with the KVKK.

Cookies

Essential cookies are used for the Site to work; analytics and marketing cookies are used only with your explicit consent. Details are on the Cookie Policy page.

Retention period

We retain your personal data for as long as necessary for the purpose for which it is processed and for the period required by the relevant legislation; at the end of this period, your data is deleted, destroyed or anonymized.

Security

The Site and checkout run over an encrypted connection (HTTPS); payments are processed on Shopify's secure payment infrastructure.

Your rights

Pursuant to Article 11 of the KVKK, you can learn whether your personal data is processed, request its correction or deletion, object to its processing and exercise your other rights under the law. How to submit applications is explained on the Privacy Notice (KVKK) page. You can unsubscribe from news and promotional emails at any time through the link in the emails or by writing to us.

Changes

This policy may be updated when necessary; the current text is published on this page.

Contact

You can send your privacy questions through the contact form or to the email address below.
Email: hello@aurumgalerie.com